Stars are the quality mark for accommodation in Germany. Whether hotel, inn, guesthouse, holiday flat, private room, farm or campsite, stars offer transparency and product safety. They are each valid for a period of three years. Thus, they provide information on the various classification systems of the DEHOGA and the DTV (excerpts from the criteria catalogues):
All rooms with shower/toilet or bath/toilet | Daily room cleaning | All rooms with colour TV including remote control | Table and chair | Soap or washing lotion | Reception service | Fax at reception | Telephone accessible to hotel guests | Extended breakfast offer | Beverages offered in the establishment | Depot possibility
Breakfast buffet | bedside reading light | bubble bath or shower gel | bath towels | linen compartments | supply of hygiene articles (toothbrush, toothpaste, disposable razor etc.) | card payment possible
Separate reception staffed 14 hours a day, available 24 hours a day, bilingual staff (German/English) | Seating area at reception, luggage service | Drinks available in the room | Telephone in the room | Internet access in the room or in the public area | Heating facility in the bathroom, hairdryer, paper facecloths | Dressing mirror, suitcase rack | Sewing kit, shoe shine utensils, washing and ironing of guest linen | Extra pillow and blanket on request | Systematic handling of guest complaints
Separate reception staffed 18 hours a day, available 24 hours a day | Lobby with seating and drinks service, hotel bar | Breakfast buffet or breakfast menu with room service | Minibar or 24-hour drinks in room service | Armchair/couch with side table | Bathrobe, slippers on request | Cosmetic articles (e.g. shower cap, nail file, cotton buds), cosmetic mirror, generous storage space in the bathroom | Internet access and Internet terminal | À-la-carte restaurant
24-hour reception, multilingual staff | Doorman or trolley service | Concierge, bellboy | Reception hall with seating and beverage service | Personalised welcome with fresh flowers or gift in room | Minibar and 24-hour food and beverage room service | Personal hygiene products in individual bottles | Internet PC in room | Safe in room | Ironing service (within one hour), shoe shine service | Evening turndown service | Mystery-guesting
For further information, please visit www.hotelsterne.de
In our host online search, you will find the following information in the column, among others:
n.t. = The stars listed are the result of the corresponding classification of the German Hotel and Restaurant Association (DEHOGA) or the German Tourism Association (DTV). Providers without a star designation, which are marked with n. t. have not participated in this voluntary classification. This does not indicate their standard of facilities.
z.T. = Providers whose accommodation has only been partially classified.